Updating your member information is crucial as we prepare to introduce Outage TEXT. Please ensure we have an accurate Mobile Number on file.
It is essential to have an updated phone number on file to expedite power restoration during an outage. When you report an outage we use your phone number to identify your account and verify your 911 address.
This information is then entered into our computer system, allowing dispatchers to assist service personnel in locating the source of the outage. By updating your phone number, you can help us restore power more quickly and efficiently.
Take a moment today to ensure that your contact information is up-to-date.
The best time to update your phone number with us is BEFORE a power outage.
Update your information quickly and easily by scanning the QR code above or call us at (870) 628-4221.
